cruise passengers assistent

Baltic Gateway Aktiebolag / Resebyråjobb / Stockholm
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Baltic Gateway AB, established in 1992, is the leading company among tour operators serving international cruisers calling Swedish ports.

The company is awarded by UC highest creditability diploma and is involved in tourism as incoming and outgoing Tour Operator.

Baltic Gateway AB has started recruiting our staff for the 2016 Turnaround Operations (16 turnaround dates in Stockholm from May 7th to Aug 20th ? all Saturdays). This staff could be assigned to work at Arlanda Airport or at Stockholm Cruise Terminal.
Your responsibilities will include but not be limited to:
Meet & greet passengers (Airport & cruise terminal)
Check-in/Verification of documents (Cruise terminal)
Support, guide and assist passengers to ensure the smooth running of their transfers (Airport & Cruise Terminal)
Support the luggage handling (Airport & Cruise Terminal)
Provide excellent customer service & answer to questions ALWAYS

CANDIDATE PROFILE - Italian or Spanish native speakers (or comparable level)
Previous experience in tourism and/or customer service is highly valued
Italian or Spanish (native language or comparable) + Italian/Spanish or French at good communication level. English is a must and every other language is definitely a plus.

Highly customer focused, helpful and with excellent personal manners
Strong communication skills
Team player
Flexible
Able to work under pressure
Positive and with a ?can do? attitude
Attention to details
Responsible and punctual
Able to work independently
For logistical reasons, it is essential that all staff have ?good availabilities? with a minimum of 12 dates.

Before the beginning of the season all successful candidates will be invited to attend a training session about the duties ?specifics.

Please send us your CV and cover letter in English to g.dipasquale@balticgate.se before March 25th.
Please note that only candidates that match the profile will be called for an interview. CV and cover letters must in English.

Varaktighet, arbetstid
Visstidsanställning 3 - 6 månader
Heltid/Deltid

Publiceringsdatum
2016-03-12

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2016-03-25
Ansökan kan skickas till e-postadress: g.dipasquale@balticgate.se

Företag
BALTIC GATEWAY AKTIEBOLAG

Adress
BALTIC GATEWAY AKTIEBOLAG
21120 MALMÖ

Kontorsadress
J. KOcksgatan 4
MALMÖ

Övriga kontaktuppgifter
Telefonnummer: 040-302328

Jobbnummer
2721650

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