CRM Specialist to Husqvarna Construction in Gothenburg

Husqvarna AB / Marknadsföringsjobb / Partille
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By constantly challenging ourselves, we at Husqvarna have continued to develop our business for more than three centuries. This is our heritage. And our future. Do you want to be a part of this?

We are now looking for a

CRM Specialist to Husqvarna Construction in Gothenburg

Husqvarna Construction is a world leader in machines and diamond tools for the construction and stone industries.

As part of the EMAL marketing team, managing implementation, functionality enhancement, user experience and increased business value making sure the investment in the Dynamics CRM platform is maximized in the EMAL region for Husqvarna Construction Division.

This role will be a key role in our sales transformation journey supporting sales growth and customer satisfaction. You will be responsible for supporting successful Dynamics CRM usage, reviewing our business processes and aligning the Dynamics CRM solution to match business needs.

As a CRM Specialist
• you will translate business needs from the organization into technical information and liaise with Digital Marketing manager, GIS and CRM global technical team. You will plan and lead sub-regional Dynamics CRM system implementation projects together with regional/local sales organizations.

To do this you are working in close collaboration with regional managers, country managers, local customer service functions and Dynamics CRM super users for collecting business needs. You also work in close collaboration with the E-Commerce and Marketing functions to establish Dynamics CRM as the single source for customer digital touchpoints, including Social Media, E-Commerce and the Web

Part of your work is spotting ways to improve usage of the Dynamics CRM system through automating basic everyday tasks, troubleshooting user or software issues that inhibit the efficiency of the interaction between people and technology. You will be the specialist responsible for providing training in all aspects of the Dynamics CRM system that and to prepare training manuals and other related training material

Who are you?
The ideal candidate has excellent understanding of sales and related commercial processes including marketing and how they interact with the Dynamics CRM system.

You have a university degree, or equivalent professional experience, and exellent oral and written communication skills in English.

You are a analytical self starter with a strong drive and a sense of urgensy.
It's an advantage if you have experience as a Dynamics CRM specialist in a client-facing role in top tier or similar consulting organization would be an advantage

Location
Jonsered, just outside of Gohtenburg. Within Husqvarna, we apply a hybrid work model.

Development
In this role you will have the opportunity to work with ambitious team at a high pace and the possibility to continuously grow and develop.

At Husqvarna Construction we strive to have a work environment that is inclusive and diverse, where we believe that our differences are our strengths. Our winning culture is important to us, which is why we go by the beliefs: We're Bold, We're Dedicated and We Care

Your application
Does this sound interesting, don't hesitate to apply as soon as possible, we apply ongoing selection. We do not accept applications via e-mail due to GDPR regulations.

For more information about the position please contact Hiring Manager - Rocco van Vliet, Marketing Director EMAL Sales at rocco.van.vliet@husqvarnagroup.com

For questions regarding the recruitment process please contact Talent Acquisition partner - Katarina Karlsson at katarina.karlsson@husqvarnagroup.com

About Husqvarna Construction Division
For more than 325 years we have driven innovation and technology development exceeding end-customers' expectations. Husqvarna Construction, a division of the Husqvarna Group, is a world leader in machinery and diamond tools for the construction and stone industries. The foundation is built on product and technology leadership ensured by high investment levels in user-focused product development to offer professional end-users the most effective and efficient solutions. Products and services are distributed globally in all relevant sales channels. In the last years the division has transformed through 4 important acquisitions. Please read more at https://www.husqvarnaconstruction.com/int/

Så ansöker du
Sista dag att ansöka är 2024-04-07
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Husqvarna AB (org.nr 556000-5331)
Jons Väg 19 (visa karta)
433 75  JONSERED

Arbetsplats
Jonseredskontoret

Jobbnummer
8538281

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