CRM Manager
True Software Scandinavia AB / Marknadsföringsjobb / Stockholm
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If you are interested in working in a company with a disruptive business model offering a truly global service where one day will never be the same as the next - then here is your chance. We are now looking for a CRM Manager who wishes to be a part of the Truecaller team and who will be an integral part in our continued success.
The CRM Manager is responsible for managing Truecaller's CRM channels ensuring the company can make the most out of marketing opportunities it offers to help propel the company's growth. This is a massive role and will directly impact tens of millions of users on a daily basis.
You will as a CRM Manager work closely together with our Commercial & Growth Engineering teams; Marketing Managers, Advertising Managers, Customer Support, as well as with our translation service. You will report to our Director of Marketing.
We are looking for a CRM Manager responsible for:
Oversee direct communications with customers.
In coordination with the product, growth engineering and marketing teams - conceptualize, develop and execute regular campaigns to activate, engage and entertain users.
Manage and maintain marketing communication tools including Notifications, Newsletter, text messages etc.
Work alongside the engineering teams to ensure that CRM system is fit for purpose and enables effective execution of marketing and communication strategy.
Activation of users who have just downloaded the App. Optimize conversion & verification of new users.
Create regular reports and analysis of campaigns effectiveness for the rest of the organization.
Coordinate translations and global rollout of campaigns
What we want you to have
2+ years of work experience with direct and digital marketing ideally in a mobile industry.
Strong background in customer acquisition, re-engagement and retention strategies.
Proven track record of working with global CRM and Sales, including using newsletters, notifications and text messages
Excellent coordination and task management skills
Excellent communication skills in English - speaking and writing. Arabic & French knowledge would be a big plus.
Great attention to detail and analytical skills
Comfortable with working with challenging tasks under tight deadlines
Loads of energy and ambition
About Us
Remember the days when the phone rang and you didn't know who it was?
Our mission is to make it possible for you to know who's trying to contact you, and also tell you when not to pick up. We want to remove all uncertainty, making your communication safe and efficient by separating the important stuff from the noise and create trust, no matter if it's in the beginning of a call, in the middle of a transaction or at the end of a signature.
We are building a platform which empowers our users to take control of their own digital identity and making their communication more safe and efficient. We are a Diverse organisation where great minds coming from different backgrounds, joining hands to ensure our vision of building trust everywhere. Truecaller is one of the fastest growing tech companies in the world.
We have over 250 million users around the world with the strongest presence in South Asia, Middle East and North Africa.
Publiceringsdatum2017-11-22Så ansöker duSista dag att ansöka är 2017-12-22
Klicka på denna länk för att göra din ansökanFöretagTrue Software Scandinavia AB
AdressTrue Software Scandinavia AB
Kungsgatan 15
11143 Stockholm
KontorsadressKungsgatan 15
Jobbnummer 3816410
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