Central Fulfilment Operations Leader - Group CFF
Ingka Services AB / Inköpar- och marknadsjobb / Malmö
2019-03-06
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hela Sverige WHO YOU ARE
We see that you come with 3 - 5 years of experience and proven performance from Logistics/Commercial/Supply Chain roles on operational and/or tactical level. You are an impactful indirect leader who can guide and inspire in a complex environment delivering business results. Furthermore you have analytical, organisational and change management skills and you know how to develop and improve ways of working. You are also aware of the way to successfully lead projects or processes on country/market/national level.
As a person you have a strong collaborative mind-set, strong end-to-end orientation and an ability to act within the global framework in order to achieve local/market/organisation goals. You also have strong ability to identify need and drive change within the organisation acting in multi-cultural, interdependent and matrix environments. Moreover you possess strong analytical capability to enable translation of business and customer needs into development initiatives.
WHAT YOU'LL BE DOING DAY TO DAY
As a Central Fulfilment Operational Leader you will together with the Group Central Fulfilment Operations team define, establish and ensure operational excellence in our central fulfilment units with a long-term focus based on the organization's vision. Moreover you will contribute to the development of the Central Fulfilment Operations with focus on customer-centric and on collaborative approach. You will be responsible for efficiency and continuous improvement, short and mid-term capacities, cost development and contribution to the cost goal, sustainability and succession planning. You will also have the matrix responsibility for the Market Central Fulfilment Operations Leaders.
You will:
• be responsible for high performing daily operations and an efficient distribution network connected to
central fulfilment operations
• be responsible for the performance, productivity, cost development and efficiency of the central
fulfilment units
• be responsible for creating synergies by enabling common ways of working among the market
connected to topics of Central Fulfilment and make efficient use of common resources within CFF on the
market and group level
• be responsible for closing the gap in operational performance, lifting efficiency and quality of the
operations in all central fulfilment units
• be responsible for the development and improvement of existing working methods, processes and
solutions for the Group and Market Central Fulfilment Operations
• be responsible for securing the quality and performance of running Central Fulfilment operations during
the phase of CFF Transformation
• contribute with both knowledge and expertise to optimal operational and multichannel development,
related business- and process forums, sourcing activities as well as to all matrices, global and market
initiatives and competence networks
• be responsible for providing support, guidance and sharing of best practices with the respective market
function
• be responsible for ensuring that the CFF Sustainability Agenda is included in all operational aspects of
the business connected to central fulfilment.
ABOUT THIS WORK AREA
Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a customer-centric, fully integrated, process-oriented organisation with an end-to-end approach. Enabling us to develop our business and deliver results across functions together with our partners. We are focusing on providing a seamless shopping experience with great quality in all touchpoints for the many people. Fulfilment Availability and Support is contribute to a seamless customer fulfilment process by managing flow and capacity, secure product availability at all times and secure an optimal utilisations of our network for customer orders. This by always adding value to the customer proposition and contributing to profitability.
QUESTIONS AND SUPPORT? LET'S CONNECT!
In this role you will report to the Central Fulfilment Operations Manager Franklin Post and the role is located in Malmö, Sweden. If you have any questions regarding the role, please reach out to Franklin Post at
franklin.post@ikea.com. If you have questions regarding the recruitment process, please get in touch with Simon Gabrielsen at
simon.gabrielsen1@ikea.com.
Please submit your application in English, consisiting of a CV and cover letter, through the link:
https://ikea.avature.net/ExternalCareers/JobDetail/Central-Fulfilment-Operations-Leader-Group-CFF/6144 as we are unable to handle applications by e-mail.
We appreciate your application as soon as possible, but please no later than March 17th.
Publiceringsdatum2019-03-06Så ansöker duSista dag att ansöka är 2019-03-17
Klicka på denna länk för att göra din ansökanFöretagINGKA Services AB
KontorsadressÄlmhultsgatan 2
Jobbnummer 4651371
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