Business Systems Performance Lead

Stena Line / Datajobb / Göteborg
2018-04-11
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Are you an efficient and digital delivery-wizard who can build bridges between IT and the business? Then perhaps you would like to join our Transformation team!

Would you like to be a part of transforming Europe's leading Ferry Company?
Stena Line is in an exciting period of change, when it comes to digitalization and truly being an innovative forward-thinking company. We are transforming the way we work to meet both the business' needs as well as our customer's expectations. We want to become an even more customer focused, digital and sustainable company that is attractive both for customers, employees and partners. Stena Line's Group Transformation team might be the biggest player in this process and is keen to have you on their team!

What will you do?
Sometimes IT and digital services speak a different language than the business. This is where you come in! As Business Systems Performance Lead it will be your responsibility to ensure that business processes are effectively supported by IT and that business value of digital systems and tools are continuously explored. You will build and maintain a positive relationship between the business and IT, to translate and ensure timely support of day-to-day business needs. You will also ensure that the delivery of this support in terms of business systems and digital services are reliable and cost effective. You will interact and coordinate between IT, business regions, functions and external vendors.

Some of your key responsibilities:

• Ensure reliable and cost effective delivery of business systems and digital services
• Support Digital business development by ensuring that business processes are effectively supported by IT and that new digital solutions are continuously explored
• Establish and follow up adherence to Service Level agreements with Stena IT and any 3rd party supplier
• Review, prioritize and schedule new requests for business system enhancements and new development ideas
• Analyse performance trends, identify bottlenecks, and recommend appropriate proactive solutions
• Proactively work to identify improvement opportunities through technology-enabled change

Who are you?
At Stena Line your personality matters as much as how good you are at what you do. We are looking for someone that take pride in ensuring that our business and users are well supported by digital services and that we constantly explore the value and functions of our system and tools. You should be a skilled translator that can communicate with any audience and make that digital stuff understandable. If you have a can-do mind-set, are results as well as relationship oriented and trustworthy - then you have hit the spot!

The must-have's:

• A Bachelor in Computer Science, Business Administration or equivalent work experience
• 5+ years of experience managing Business systems deliverables (IT Demand Manager, IT Service Manager, IT Support Manager, PMO, etc)
• Experience focused on Service Management, Continuous Improvement, and Analytics
• Patience, tolerance, resilience (lots of it!)

Interested?
This is a fulltime, permanent position based in Gothenburg within our Transformation team. To apply, please register your profile and send in your application as soon as possible but no later than April 22nd 2018.

If you have any questions regarding the position you are welcome to contact Rune Kleiberg, Head of Digital Strategy Development & Business Systems, rune.kleiberg@stenaline.com or regarding the recruitment process you are welcome to contact Jonna Öijwall, Talent Acquisition Partner, jonna.oijwall@stenaline.com.

Stena Line is one of the world's largest ferry companies and has Europe's most comprehensive route network. Our business focus is on transportation of both passengers and freight. We operate in Scandinavia, around UK and the Baltics and employ over 5 000 people, the majority working with service and sales. At Stena Line we believe everything starts with Care. For us it means that we care about our customers, our business, the environment and we care about each other.

We want to make sure that our company is a fair and inclusive place to work for everyone. For us it is never acceptable to discriminate and we are firmly committed to equal employment opportunities regardless of age, religion, gender, sexual orientation, gender identity, ethnicity or disability. Join us on our journey!

Varaktighet, arbetstid
Heltid/ Ej specificerat

Publiceringsdatum
2018-04-11

Ersättning
Individuell lönesättning

Så ansöker du
Sista dag att ansöka är 2018-04-22
Klicka på denna länk för att göra din ansökan

Företag
Stena Line

Adress
Stena Line
Emigrantvägen 20
40519 Göteborg

Kontorsadress
Emigrantvägen 20

Jobbnummer
4076745

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