Business Support Solution Lead - CPQ
Ascom / Datajobb / Göteborg
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hela Sverige As a Business Support Solution Lead your will participate and drive global initiatives to improve sales tools in-line with sales processes and Ascom's transformation strategies; to become a world-class, globally scalable and lean healthcare ICT provider with uniform processes and tools across functional areas and Regions.
You will join a central team of 4 people responsible for global processes and tools within the global sales organization, where you will take on the responsibility for development and maintenance of Ascom's global business/sales support solution for Configuration, Pricing and Quotation (CPQ). This is a new global sales tool in Ascom, which is being rolled-out globally to all Ascom Regions over the next 2 years.
You will report directly to Manager Global Processes and Tools in functional area Global Sales Transformation. The position is in Gothenburg, Sweden.
Responsibilities Support and drive improvement projects and change initiatives related to the global sales process and global sales tools, to develop CPQ sales capabilities and improve operational efficiency in Regions. Translate business needs into specification for further configuration and development of CPQ and verify that business needs are achieved with expected quality by structured test approach. Work closely together with the Sales Process Lead. Ensure that documentation related to CPQ is up-to-date and available. Establish and maintain a Global Sales Tools user site together with the CRM lead to become an efficient knowledge share/ communication platform for global sales tools. Establish processes and way-of-working for virtual teams of super users to ensure regional influence and feed-back, and to achieve scale and global reach in implementation of central change initiatives. Provide 2nd line business support to regional super-users of the CPQ tool. Provide focused and tailored CPQ trainings to meet end-user needs and ensure regular awareness and knowledge transfer sessions about CPQ within the organization in general. Progress CPQ change requests in the ITAM change process as a representative for Global Processes and Tools. Ensure involvement of both Manager Processes and Tools within Global Sales Transformation and Sales Process owner. Develop and maintain roadmaps with prioritized functional improvements and release dates in close collaboration with regional sales and super users. Establish and maintain excellent relationship with sales organizations across Ascom regions. Establish and maintain excellent relationship and cooperation with IT and Quality and Regulatory departments.
Qualifications and Skills Commercial and technical background (BSc or similar) Capability to understand and communicate the Global Sales Transformation vision, to align central/regional business needs and to drive improvement projects/change initiatives owned by Global Sales Transformation. Proven project management skills Documented experience from implementation of business support systems in a global environment, or as an experienced user of the same. Ability to build and maintain strong relationships at all levels. Excellent presentation and communication skills, both written and verbal. Persevering and result oriented. Fluent in English, both written and verbal. Ability and willingness to travel internationally (15-30 days a year).
Personal Characteristics
We are looking for a person that can understand and communicate the Sales Transformation vision, align central/regional business needs and support improvement projects/change initiatives that will contribute to business growth.
To be successful in this position you need to be socially confident, service minded and motivated by working in a changing environment. You need to understand the importance of global processes, methods and tools for multi-national companies operating in international markets. You need to be structured, analytical thinker/creative problem solver and a doer.
We anticipate that the successful candidate will have a few years of experience after graduating from university.
Working at Ascom
We offer an open and international environment where personal initiative is both expected and appreciated. Our culture is reflected by the Ascom Way and its six principles: Customer Focus, Accountability & Commitment, Growth, Innovation, Leadership, We are Ascom. Key aspects are to create customer value in everything we do, take calculated risks, be curious and creative, and be passionate and inspire. Ascom is a company where you will be able to engage with all parts of the value stream, from development to sales, manufacturing, supply chain and service delivery. If you dare and care to do your very best and by that make a real difference in your working day you are probably one of us.
Varaktighet, arbetstid
Mån-Fre, Dagtid Fast
Publiceringsdatum2017-10-31ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2017-11-30
Klicka på denna länk för att göra din ansökanKontaktKlara Franson
klara.franson@ascom.comFöretagAscom
AdressAscom
Grimbodalen 2
41749 Göteborg
KontorsadressGrimbodalen 2
Jobbnummer 3776277
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