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Four Potentials AB / Datajobb / Stockholm
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Are you passionate about customer service, master data and have worked in SAP Hana S/4 on the supplier side in consumer products/ FMCG?
Naty AB, a part of The Humble Group since 2021, is a Stockholm-based company that provides the greenest certified baby care and feminine hygiene products, which are made of environmentally friendly plant-based materials. Sustainability is an integral part of our core beliefs, and we strive to deliver premium performance while reducing environmental impact. Founded in 1994, we sell our products in over 35 countries across four continents.

Can you unlock the gateway to seamless customer satisfaction and streamline order processing by joining this dynamic full-time role as a Customer Service SAP Specialist
The role are based in Stockholm. As a pivotal member of the team, you will be a team-leader, guaranteeing precise and timely processing through both manual and EDI procedures. Take charge of the invoicing process, ensuring accuracy and efficiency.
Secure correct handling and processing of the Order-to-cash process pricing by updating, controlling, and securing accurate pricing and discounts in SAP. Become the caretaker of customer master data, overseeing its setup and maintenance. In this role, your excellent communication skills will be on display as you engage with customers through both email and phone, embodying professionalism, friendliness, and efficiency.

You are a Super User in SAP Hana S/4 with Order to Cash Experience and you also have:
• Experience of working with in consumer products, grocery retail, or FMCG
• Experience in providing outstanding customer support and ensuring high customer satisfaction
• Experience of working with Customer portals
• Proficient in using customer service software, CRM or ticketing systems
• Fluency in English. Swedish and other languages are meritorious
Good to have:
• Associate or bachelor 's degree in Business, Communication, or related field is preferred.
Personality:
• Passion for attention to detail and problem-solving skills
• Ability to work independently and collaboratively in a team-oriented environment
• Service minded and ability to deliver superior customer service and enhance customer experience

Applications:
You apply to CEO johanna.sjoborg@naty.com
4potentials have worked with Johanna during a lot of years and in numerous recruitment. Johanna is one of the best leaders in Sweden. Together with Natys ambition in sustainability and Humble Groups ambition and possibilities you should of course apply today.

Så ansöker du
Sista dag att ansöka är 2024-01-12
E-post: johanna.sjoborg@naty.com

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "SAP".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Four Potentials AB (org.nr 556825-3131)
Stockholm (visa karta)
111 20  STOCKHOLM

Arbetsplats
Naty AB

Jobbnummer
8337025

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