Application Engineer
Vattenfall AB / Elektronikjobb / Solna
2023-03-24
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In the role you will combine the skillset of dev teams and operations teams by applying a software engineering approach to IT operations.
To succeed in this role it is important that you are self-driven, exact, analytic, critical and knows how to prioritize. You are not only an expert in your field but you also have social competence and understands the business needs. You always challenge yourself and others to improve and you are open for suggestions from others and can also give your own.
You are a team player and have a hands-on mindset, a strong customer- and problem-solving orientation, you show fast results, and you have demonstrated good communication skills, especially in an international organization. You need to be able to work independently in an international team that meets more virtually than physically.
Responsibilities:
Maintaining Applications to Help Operations and Support Teams
As a SRE you are in charge of proactively implementing and maintaining infrastructure and business applications. This can be anything from provisioning servers, updating systems, deploying new software, providing pre-emptive maintenance to monitoring and alerting to code changes in production. A site reliability engineer can be tasked with building a homegrown tool from scratch to help with weaknesses in software delivery or incident management.
You must always be looking to improve quality and efficiency and cut costs.
Fixing Support Escalation Issues
Similarly to the point above, a site reliability engineer can be expected to spend time fixing support escalation cases.
Optimizing On-Call Rotations and Processes
More times than not, site reliability engineers will need to take on-call responsibilities and improve system reliability through the optimization of on-call processes. You will help add automation and context to alerts - leading to better real-time collaborative response from on-call responders. Additionally, you will update runbooks, tools and documentation to help prepare your on-call team members for future incidents.
Documenting "Tribal" Knowledge
As you gain exposure to systems in both staging and production, as well as all technical teams, you will take part in work with software development, support, IT operations and on-call duties - meaning you will build up a great amount of historical knowledge over time. Instead of siloing this knowledge into the mind of one team or one person, as SRE you are expected to document much of what you know. Constant upkeep of documentation and runbooks can ensure teams get the information they need right when they need it.
Conducting Post-Incident Reviews
Without thorough post-incident reviews, you have no way to identify what's working and what's not. As such you will be participating in post-incident reviews, documenting your findings and taking action on your learnings.
As a Site Reliability Engineer you possess a majority of the following qualifications and skills:
An academic degree in IT, engineering, science or mathematics
Experience in a large international environment is desirable
Expert in your field, strong technical and analytical skills, can solve impossible problems
Ability to translate complicated technical matters into simple understandable language
Building and operating of server virtualization environments
Thorough knowledge of operating systems (Linux/Windows 2019 and up)
Working with Agile methodology
Experience in troubleshooting and root cause analysis
Able to deal with tight deadlines when they arise
Automation experience with at least one configuration/deployment management system (Salt, Ansible, Jenkins pipelines, Azure DevOps...)
Experience with at least one of the following scripting languages (Powershell, Shell, Python...)
Experience working with GIT
Experience developing CI/CD
Desirable experience with containers
Our offer
Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development.
More Information
We welcome your application in English, no later than Monday 7th of April. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website.
At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation.
We look forward to receiving your application!
Så ansöker du Sista dag att ansöka är 2023-04-07
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Vattenfall AB (org.nr 556036-2138)
Arbetsplats Solna - Vattenfall
Jobbnummer 7585002
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