1st Line Agent fluent in the Norvegian language
H&m Online / Butikssäljarjobb / Borås
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hela Sverige Visa alla jobb hos H&m Online i Borås For our Customer Service Center in Borås we are looking for agents who are fluent (both spoken and written) in the Norwegian language.
H&M's Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It's all about the customer, right! Today Customer Service has around 1800 employees globally and has established 9 Customer Contact Centers around the world, so far.
Your responsibilities
The job of an H&M 1st Line Agent comes with lots of responsibility - and lots of fun. Your to-do list includes:
Provide excellent customer service via our channels
Handle all customer contacts with interest and care
Continuously improve our processes by trying new ways to work
Guide the customer and colleague in the conversation
Your skills
Just like everyone at H&M, we believe you are a sales minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities also include:
Are a good role model who lives up to H&M's values
Are accurate and precise in your work
You are structured
You take own initiatives and find information when needed
Are a team player but also comfortable working independently
You have good communication skills and a passion for service
Can cope with high workload
You are excellent in the Norwegian language and have good level in English
Sounds interesting?
The contract is part time (34,75 hours/week) and includes working hours during evenings and weekends.
Please send in your application (cv and personal letter) to
jobscustomerservice@hm.com Questions will be responded by Alexander Blom, +46 70 874 44 25 or Tarja Joelson,
• 46 72 963 7520
Varaktighet, arbetstid
34,75 tim/vecka
Publiceringsdatum2018-04-03Så ansöker duSista dag att ansöka är 2018-05-15
KontaktFöretagH&M ONLINE
AdressH&M ONLINE
Box 917
50750 BORÅS
KontorsadressHultagatan 47
Jobbnummer 4058440
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